Community

Welcome to the Genesys Community—the place where Genesys customers, partners, developers, employees and the contact center community in general learn from each other’s experiences, share expert tips, request help and post thoughts on industry trends and issues.

Better Interactions, our online community, connects you with your contact center peers—including Genesys leaders, partners, customers, and those interested in learning about Genesys—to facilitate the exchange of ideas that can improve your business. Whether your interest is an industry blog, a discussion forum or an online user group, Better Interactions connects you to a community that shares your industry focus, challenges and concerns.

DevZone is the online community of Genesys application developers, architects and integrators. DevZone is more than a destination; it’s a meeting place for professionals like you who are shaping the future of tomorrow’s contact center.

Visit DevZone to download how-to articles, sample codes, documentation or simply blog with fellow developers. Join the community!

G-Force Network is the name of the Genesys user community. It is a global network of over 4,000 customer organizations and is designed to educate, improve interaction and enhance relationships; between Genesys and our users but more importantly between network members. The network features a varied selection of programs for customers to participate in-all of which are very different, but all of which are rich in content and provide tremendous value.

Customer Innovation Awards: Nominations are open for the third annual Genesys Customer Innovation Awards. Designed to recognize global leaders in customer service, nominations will be accepted from any customer, partner, or other individual (including Genesys employees) who want to nominate a company, government agency, or educational institution for recognition. The 2007 theme is innovative use of customer service technology in a highly dynamic environment. Read more.